http://www.schiffkey.com/schiffkeynews.htm
April 2nd, 2006 - Newsletter by Jerrold Schiff
Local - On call - On site - Computer Support Specialist
Topics:
1) Fun Links
2) Pay ONE PRICE for YEAR ROUND SUPPORT
3) Dial up? Go broadband and save money!
4) What to do with old computers
5) Hardware services now offered
6) Running Slowly? Out of Disk Space?
7) Share files/printers in the same house
8) Get your software updates
9) Free phone/email support (in "Jerrold" English)
1) Fun Links
Email your bookmarks - to share with others
Canadian TV Humour
http://www.cbc.ca/22minutes/video.html
http://www.cbc.ca/mercerreport/backissues.php?season=1
Ancient DOS games (may or may not work on XP...)
http://www.abandonia.com/index2.php
British Best for Children
http://www.bbc.co.uk/cbeebies/
War Driving - Want to know the latest software that can break thru your Wireless Internet Connections?
http://www.azwardriving.com/software/index.php
2) Pay ONE PRICE for YEAR ROUND SUPPORT
Hedge against the cost of individual service calls!
Computer Virus Removal now offers a One Year Maintenance Contract that includes:
--- one full reinstall of the operating system including data backup
(limited software reinstallation)
Regular price: $180 (data restore not included in price)
--- two hour service call every other month for regular maintenance
(defrag, virus scans)
Regular price $120 *per* visit
TOTAL PRICE of the service contract: $300
3) STILL on Dial up service?
Call me - you can be on Broadband (about 50 times as fast as dialup)
for about $10 a month more than you are paying for dial up!
AND, if you have more than one computer, you may be eligible for
a FREE WIRELESS ROUTER and receiver!
SPRINT call centers do NOT offer the same sign up deals!
Call me directly.
4) Old computers on "trade"
If you have an old computer that either is not working or that you no longer need,
why not use it as credit on a service call for your current computer?
We will pay you a $30 credit for your old computer.
Then turn around and have a quick "clean up" -
ie: deleting temporary files and removing resource hog programs that
slow down your computer over time.
If the diagnostics show more serious work is required,
you will be informed and given a written estimate.
5) Hardware specialist joins the team !
Please welcome Martin to Computer Virus Removal.
Martin's expertise is in computer hardware.
Hardware upgrade? DVD writer? Second disk drive? More memory?
Here is an example of how Martin and I have worked together:
A customer had a computer that had so many viruses,
it went into a reboot loop and windows never came up.
Saving the data, and reinstalling the operating system was my task.
But on opening the computer case, Martin found that the cable to the disk drive
was badly worn/torn. Also, the cooling fan was missing and cables were incorrectly
wired for speed (going from zip drive to C drive!)
6) Running Slowly? Out of Disk Space? [Especially laptops]
Sure, you bought a great computer with a huge hard drive
- but now its running out of space
- How? Well, in their infinite wisdom
(for example: Sony Vaio said "To protect users from putting too many video files
on their computer"), computer manufactures split the hard drives in TWO Partitions
(C and D drives). And since all documents etc go on C
- guess which drive gets filled up and clogs to death?
How do you know if you have a problem? Have a look at your hard drive
(right click on 'start' bottom left corner, left click on 'explore', click on 'my computer').
If you have a 'C' drive AND a 'D' drive - then look at the 'free space' column.
If it is too low, then you are running out of space.
Low space will cause your disk to get corrupted,
losing data and worse: the computer will continuously reboot when you try to start it up.
Give me a call BEFORE the hard drive fails!
7) Share files/printers in the same house
If you have more than one computer - why have more than one printer?
I can set up printer and file sharing - and teach you how to keep it up and running!
8) Get your software updates
Is your software up to date? Are you getting all the updates
you need to keep your computer running smoothly?
Have you upgraded to Service Pack 2? To many, these questions are BORING
- but this is NORMAL MAINTENANCE to me!
You have your car serviced regularly - What about your computer?
9) Free phone/email support (in "Jerrold" English)
As always, a quick 2 minute question is always free.
As long as I am not with a customer
[so please ASK first: "Are you free?" - its not just a pun,
it is a British introduction in the long running situational comedy "Are You Being Served"].
Better still - email questions - and after researching
- you'll get a reply back - usually within one day.
In fact, I might just start posting questions and answers
on my web site (your name will not be disclosed).
